Values of Lead Australia
Integrity - Integrity has been defined as doing the “right” thing even when nobody is looking!
Honesty - Being honest with ourselves, our clients and our family.
Profitability - Profitability means managing your resources to achieve your goals and have a planned excess.
Service - Having a “Be of Service attitude” with all clients and business partners
Excellence - Wanting to excell at all that we do!
Guide Principles of Lead Australia
- We deliver on what we promise!
- We focus on helping clients develop themselves and achieve their goals... rather than just how many sessions they come to and when their 12 months servicing is up!
- The Franchisee/ Franchisor relationship is is to be a team effort
- We make clients not customers!
- If theres a problem... we fix it!
- We understand that... we can have almost anything in life...if we help enough other people to get what they want out of their life!
- We can disagree... but we don’t need to be disagree-able
- We demonstrate a good work ethic and recognise that we are a “Role Model” to those we serve and seek to help
- We embrace continuous improvement and are always looking at new ways to increase our value and Service to our clients, and become better at what we do