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	<title>Peter Daniels - Lead Australia Pty Ltd - Sales &#38; Leadership Training &#187; leadership</title>
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	<description>Training &#38; Coaching by Peter Daniels</description>
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		<title>WA Improves their Serve!</title>
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		<pubDate>Thu, 29 Sep 2011 00:26:17 +0000</pubDate>
		<dc:creator>Peter Daniels</dc:creator>
				<category><![CDATA[Featured Posts]]></category>
		<category><![CDATA[courses]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[sales]]></category>
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		<description><![CDATA[Had a great couple of sessions in Western Australia this week, helping people to improve their customer service standards. We had all the key people in a business participate in small workshop groups, where we clarified goals and client expectations!! Just like in tennis, if you have a good serve&#8230;most of the time you will [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://leadaustralia.com.au/wp-content/uploads/2011/09/photo2.jpg"><img class="alignleft size-medium wp-image-252 colorbox-247" title="Service improvers!!" src="http://leadaustralia.com.au/wp-content/uploads/2011/09/photo2-300x225.jpg" alt="" width="300" height="225" /></a>Had a great couple of sessions in Western Australia this week, helping people to improve their customer service standards. We had all the key people in a business participate in small workshop groups, where we clarified goals and client expectations!! Just like in tennis, if you have a good serve&#8230;most of the time you will win the game, and in these workshops we focussed on helping individuals identify how they can improve their serve!!</p>
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		<title>A changing day</title>
		<link>http://leadaustralia.com.au/a-changing-day/</link>
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		<pubDate>Thu, 25 Aug 2011 01:33:25 +0000</pubDate>
		<dc:creator>Admin</dc:creator>
				<category><![CDATA[Coaching]]></category>
		<category><![CDATA[E-Merging LEADers]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
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		<description><![CDATA[Management development program this afternoon, helping people set goals to impact change in their teams&#8230; Was a great and enjoyable afternoon.]]></description>
			<content:encoded><![CDATA[<p>Management development program this afternoon, helping people set goals to impact change in their teams&#8230; Was a great and enjoyable afternoon.</p>
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