Archive for the ‘Featured Posts’ Category

WA Improves their Serve!

Thursday, September 29th, 2011

Had a great couple of sessions in Western Australia this week, helping people to improve their customer service standards. We had all the key people in a business participate in small workshop groups, where we clarified goals and client expectations!! Just like in tennis, if you have a good serve…most of the time you will win the game, and in these workshops we focussed on helping individuals identify how they can improve their serve!!

The story of the light house

Friday, August 12th, 2011

The Story of the LighthouseThe light house is Peter Daniels personal and corporate image. To him it represents all that is important to his life and business.

A light house does several things. Primarily, it illuminates, it gives direction and it gives a clear focal point for a ship on its journey. Likewise, Peter wants to help you along your life journey, and give you some guidance and direction to help you get to your destination. In these challenging economic times, appropriate personal and professional development can help you avoid the rocks, stops you sinking, or ending up in a backwater somewhere.